Our Terms & Conditions
All bookings will be confirmed once minimum numbers are met to operate the tour. When booking online, full payment will be taken at time of booking. If we are unable to immediately confirm the flight, the booking will be placed 'on hold' pending minimum numbers. If for some reason we are unable to confirm the booking, a full refund will be issued.
Tours and rates are based on a minimum of 4 passengers and subject to availability and/or flight loads at the time of booking. Children are classified as 3-12 years of age. Infants are classified as 0-2 years of age and may be carried free of charge on the lap of a parent. We observe a baggage allowance of 5kg per person. You must clearly communicate any special dietary requirements or food allergies at time of booking. Air Kimberley reserves the right to amend or cancel flight itineraries/flight routes due to weather and/or unforeseen circumstances.
No refund will apply for cancellations within 48 hours of the tour departure. 3-7 days prior to departure will incur a 50% cancellation fee.
COVID-19 Cancellation Policy
Where a customer cancels due to Government restrictions that are either not removed as expected, extended, or reimposed, the customer will be offered a refund or credit note (to be used at a later time). If you have any concerns about our COVID-19 cancellation policy, please call us to discuss on (08) 9193 7155.